London’s Expert Device Repair with Component-Level Precision

We perform component-level motherboard repairs in London that Apple won’t do. From advanced microsoldering to everyday screen and battery replacements – professional tools, quality parts, and expert care.

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Professional phone repair and diagnostics

Professional diagnostics with microscopes for motherboard repairs

Professional data recovery equipment and services

What Can We Fix For You?

Browse our repair categories to find the service you need

Phone

iPhone, Samsung, Google Pixel repairs across London

Tablet

iPad, Surface Pro, and all tablet brands

Laptop

MacBook, Windows laptops, screen and motherboard repairs

PC Desktop

Custom builds, gaming PCs, hardware upgrades

Data Recovery

Professional recovery from failed drives and devices

Drone

DJI specialists for motors, gimbal, camera repairs

Game Console

PlayStation, Xbox, Nintendo Switch repairs

Other Devices

Ask us about your specific device repair needs

Our Journey in Numbers

Building trust through quality repairs since 2014

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Devices Repaired

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Years of Excellence

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Customer Reviews

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Average Rating

Why Choose Fixfactor?

Our commitment to quality, transparency, and customer satisfaction sets us apart

11 Years Trusted

Serving London since 2014, we’ve repaired over 200,000 devices with consistent excellence, building a loyal customer base through dependable service and genuine care.

4.9/5 Customer Rating

With over 1,000 customer reviews across Google and Trustpilot, our 4.9/5 rating reflects our commitment to quality repairs and exceptional customer service.

6-12 Month Warranty

Every repair comes with our comprehensive warranty coverage, giving you peace of mind and protecting your investment in quality repairs.

Your Repair Options

Choose the most convenient way to get your device fixed

Visit Our Stores

Drop-off your device in person for fast service

Many repairs completed while you wait

Face-to-face consultation with technicians

Immediate device testing after repair

Locations in Wimbledon and Victoria

Book Appointment

Mail-In Service

Send your device from anywhere in the UK

Convenient for those outside London

2-5 day typical turnaround time

Secure shipping and handling

Regular updates throughout the process

Start Mail-In Repair

How It Works

A simple, straightforward process to get your device repaired

1

Book or Send

Book an appointment at one of our London locations or mail your device to us from anywhere in the UK.

2

Diagnosis

Our experts will thoroughly diagnose the issue and provide a clear quote before proceeding with any repairs.

3

Expert Repair

We’ll repair your device using high-quality parts and specialized equipment for best results.

4

Return & Warranty

Collect your repaired device or we’ll ship it back to you, backed by our 6-12 month warranty.

What Our Customers Say

Don’t just take our word for it – hear from the people we’ve helped

4.9/5 from 1,000+ reviews
See all reviews

My laptop had an issue with the motherboard and they fixed it in 2 days. The price wasn’t bad either. Professional service from start to finish, and my MacBook now works perfectly. I’ll definitely go there again if I need to.

Andrea Torres

Laptop Motherboard Repair

They unstuck a key on my Surface Pro that was damaged by liquid. I was really happy with the result – the technicians were knowledgeable and diagnosed the issue quickly. So glad I chose Fixfactor for the repair!

Aaron Howe

Surface Pro Repair

Got my son’s Google Pixel 7 screen replaced at Wimbledon. The repair was done quickly and very well – you can’t even tell the screen was replaced. Excellent value for money and friendly technicians.

Nichola Gradwell

Phone Screen Replacement

Our London Locations

Visit us at one of our convenient repair centers

Fixfactor Wimbledon

Motherboard & Data Recovery Specialists • Professional Device Repairs

136 Kingston Road
London SW19 1LY

Monday – Friday: 9am – 6pm
Saturday: 9am – 4pm
Sunday: Closed

Book Now Directions

Fixfactor Victoria

Express Repairs • AI & B2B Technology Support • Complete Device Service

Spaces Victoria, 25 Wilton Road
London SW1V 1LW

Monday – Wednesday: 9am – 6pm
Thursday – Friday: 8am – 5pm
Weekend: Closed

Book Now Directions

Inside Fixfactor

Take a look at our precision work and advanced repair facilities

Precision Repairs

Using advanced microscopes for micro-soldering

Data Recovery Lab

Professional equipment for data recovery

Component Repairs

Expert phone and tablet diagnostics

Component-Level Repair

Specialized hot air equipment for precision repairs

Motherboard Diagnostics

Advanced microscope analysis for laptops

Water Damage Recovery

Specialized techniques for liquid-damaged devices

Learn More About Us

Ready to Get Your Device Fixed?

Whether you need a quick screen replacement or complex data recovery, our expert team is ready to help.

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Frequently Asked Questions

Everything you need to know about device repairs in London

How much does laptop motherboard repair cost in London?

Motherboard repair costs vary based on the specific fault and components needed. For complex issues requiring laboratory diagnosis, we charge £39 upfront for professional assessment using microscopes and diagnostic equipment. This covers fault identification, repair time estimation, and parts sourcing. Once diagnosed, we provide a fixed quote. If you proceed with the repair at our London workshop, the diagnostic fee is deducted from your final bill.

Do you offer phone repair while I wait in London?

We offer while-you-wait repairs when replacement parts are in stock at our Wimbledon or Victoria locations. Contact us first to confirm availability for your specific device and issue. If parts need ordering, we can secure them for next-day delivery upon deposit payment. Once parts arrive, we’ll notify you – most repairs take 30 minutes to 3 hours. Book early for best availability at our London repair centres.

What warranty do you provide on repairs?

All hardware repairs include comprehensive 6-12 month warranty, varying by repair type. Extended warranty options are available for selected repairs. If the same fault reoccurs within warranty, we repair it free of charge. Our warranty covers parts and labour but excludes new damage or unrelated issues. With 11 years serving London and a 4.9/5 rating from 1000+ reviews, we stand behind every repair.

Do you offer business IT support contracts in London?

We provide flexible IT support contracts tailored to London businesses. Services include priority repair scheduling with 4-hour response, fleet device management, preventive maintenance visits, and dedicated account management. We currently support 50+ London businesses including creative agencies, law firms, and medical practices. Volume discounts apply for organizations with 10+ devices. Contact us for customized pricing based on your needs.

How does your mail-in repair service work across the UK?

Simple 4-step process: 1) Select device category, model and problem online, 2) Choose payment option – pay now or after repair, 3) Send device to our London workshop at: Fixfactor, 136 Kingston Road, SW19 1LY, London (pack securely with note including your details), 4) Receive updates at every repair stage via email or SMS. Repairs typically completed within 2-3 business days, returned via insured delivery across the UK.

Can you recover data from dead laptops or phones?

We achieve 75% success rate for data recovery using professional tools and cleanroom facilities at our London lab. You only pay if recovery succeeds – no data, no charge. We handle all types: liquid damage, drive failures, accidental deletion, encryption issues. Free initial evaluation determines recoverability. Business-critical expedited service available. All work performed under strict confidentiality with secure data handling protocols.

Why choose Fixfactor over Apple Store in London?

Key advantages at our London repair centres: Speed – repairs often completed in hours vs manufacturer’s 5-7 day wait. Data preservation – we don’t factory reset devices, saving setup time and keeping your data. Repair scope – manufacturers typically offer only screen or battery replacements; we handle extensive issues including motherboard faults, liquid damage, and problems Apple won’t touch. Genuine repair vs replacement – we fix the actual issue rather than swapping entire units.

Where can I get Microsoft Surface repairs in London?

We’re Surface repair specialists with proper equipment for these challenging devices at both our London locations. We service all Surface models: Pro series, Laptop series, Book, and Go. Common repairs include screens, batteries, charging ports, and keyboard issues. Unlike Microsoft’s limited repair options (often suggesting costly replacement), we perform component-level repairs. Screen and battery replacements can often be completed the same day at our Wimbledon or Victoria workshops, while component-level repairs may require several days due to their complex construction.

Latest from Our Blog

Stay updated with repair tips, industry news, and what’s happening at Fixfactor

Fixfactor Moved From Oxford Street To Victoria
After six months at Oxford Street, we’ve relocated to Victoria – a location that better aligns with our vision for accessible, professional device repairs. Our new home at Spaces Victoria positions us closer to London’s business district whilst maintaining the technical excellence Fixfactor is known for. Learning from Oxford Street Our Oxford Street experiment taught
Fixfactor Returned To Oxford Street!
⚠️ Update: We’ve Relocated from Oxford Street to Victoria After six months at Oxford Street, we found a better home for our services.Read about our new Victoria location and why we moved → Original announcement from April 2025: We’re thrilled to announce the reopening of our Oxford Street branch, bringing professional device repairs back to
Anticipating the Future: Predicting AI-Driven Innovations at CES 2024
As the world gears up for CES 2024, there’s an air of anticipation about the breakthroughs that will redefine our technological landscape. At Fixfactor, we’re particularly intrigued by the advancements in AI, especially those that leverage large language models. This year, the buzz is all about AI-driven devices, and we’re excited to speculate on what